| Title | A to Z of Keeping Staff, The |
| ShortDescription | This article theorizes that good relationships are the key to keeping staff, and provides an 'a to z' for how to maintain good employee relationships. |
| LongDescription | Very few employees leave a job without a good reason, which can be external (personal) or work related (internal). Personal reasons may include a spouse's new job in another city or a wish to have more time for family and friends. Such reasons are beyond an employer's control, but a firm can do something about internal issues, which provide the main impetus for staff to move on. One study of Certified Public Accountant turnover at six international firms found employers who developed strong relationships with staff kept them as much as 14 months longer than impersonal firms that focused only on output. Salary also was important, but not as much as how staff members were treated on the job. Teamwork and respect for people counted highest with staff. The message: a corporate culture that emphasizes teamwork and civility over rigid quotas and systems will hang on to its employees (and its training investment) longer, minimize the upheaval of high turnover, and benefit a firm's bottom line. Good employers do this not only because they believe it's a "nice" way to conduct business, but because it serves their financial interests as well. |
| SourceAuthor | |
| Reference | |
| Organization | American Institute of Certified Public Accountants |
| ContactAddress | Harborside Financial Center, 201 Plaza Three, Jersey City, NJ 07311-3881 |
| ContactEmail | |
| ContactPhone | (800) CPA-FIRM |
| Website |
http://www.journalofaccountancy.com/Issues/2003/Apr/TheAToZOfKeepingStaff.htm
|
| Other | |
| ToolCost | |
| ToolKnownUsers | |
| ToolFormat | |
| ResourceApplication | |
